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November 2021

Hello RSU 9 Families,

Welcome back from what we hope was a restful Thanksgiving break! In this November technology update, we’d like to focus on internet access and hotspots.

Internet Access

Map of internet speeds in RSU 09 communitiesIf cost is a barrier to getting reliable internet access at your home, the Emergency Broadband Benefit (EBB) provides qualifying households with up to $50/month toward a broadband service plan. This should cover the cost of a service plan that will provide your household with reliable internet access from an Internet Service Provider (ISP) in the area.  Visit for more information and to apply.

We also urge you to take a moment to complete the speed test hosted by the Maine Broadband Coalition (click the “Run Speed Test” button). Each contribution to the speed test helps create a map that can help our communities get grants and other support to improve broadband. Even if you have no reliable internet access at your home, you may respond to the speed test with that information – it’s very valuable to know so services can be targeted to those areas.

Hotspot Update

Wifi logoWe’ve now reached our hotspot deployment goal which is roughly equal to 10% of the student enrollment at each building. Hotspots are housed at all school libraries and are available for check out. Priority is given to those households that do not yet have reliable internet access (see above) and have students who are quarantining and wish to continue their schoolwork while they are out of the classroom. For information on using the hotspots, check out our Hotspot How-To Guides.

Thank you for your continued partnership.


Jeff Brazee
Director of Technology

October 2021

Hello RSU 9 Families,

It’s been so wonderful to see students back and excited about school!

To support that enthusiasm for learning, we rolled out over 1,000 iPads for students in grades K-5 and 1,300 MacBook Air laptops for students in grades 6-12, all in the first week of school. We also made Seesaw available to all classrooms PK-5 and added enhancements to Google Classroom such as originality reports for assignments.

We’re happy to see iPads and laptops being used in (and out!) of the classrooms, but we know not everything runs smoothly all the time. If your student runs into problems with a device or service, please check out our student and family resources page for a growing library of troubleshooting guides. If you still need help:

  1. Connect with your teacher for help with assignments in Seesaw or Google Classroom.
  2. Send an email to (with Mt. Blue email address) for help with iPad or MacBook Air hardware.
  3. Call our tech helpline at 207-779-9888 for password resets or if email is not working or not available.

Thank you for your patience and assistance as we’ve gotten into the groove for another school year. We look forward to seeing the wonderful things your students will do!


Jeff Brazee
Director of Technology

January 19, 2021

Hello RSU 9 Families,

As we begin full remote instruction tomorrow, I wanted to take a moment to let you know that we are offering multiple ways to get support for technology. Our standard support is available in three ways:

  1. Self-directed resources on our website.
  2. By email – send a message to from your student’s district email account.
  3. By phone – if your student does not have a district email account, call our helpline at 207-779-9888 on school days (Monday-Thursday 7:30 am - 2:30 pm; Fridays from 7:30 am to 12 pm).

We are also happy to offer informal, drop-in support via Zoom over the next two days. Sessions are available in the morning and early afternoon to help troubleshoot any problems that might arise while learning remotely:

As a friendly reminder, district policies, rules, and expectations apply to both in-person and remote learning. I would also encourage you to take a moment to review our Video Conferencing Guidelines.

We look forward to supporting you and your students in this new model of learning.


Jeff Brazee
Director of Technology