January 19, 2021

Hello RSU 9 Families,

As we begin full remote instruction tomorrow, I wanted to take a moment to let you know that we are offering multiple ways to get support for technology. Our standard support is available in three ways:

  1. Self-directed resources on our website.
  2. By email – send a message to techhelp@mtbluersd.org from your student’s district email account.
  3. By phone – if your student does not have a district email account, call our helpline at 207-779-9888 on school days (Monday-Thursday 7:30 am - 2:30 pm; Fridays from 7:30 am to 12 pm).

We are also happy to offer informal, drop-in support via Zoom over the next two days. Sessions are available in the morning and early afternoon to help troubleshoot any problems that might arise while learning remotely:

As a friendly reminder, district policies, rules, and expectations apply to both in-person and remote learning. I would also encourage you to take a moment to review our Video Conferencing Guidelines.

We look forward to supporting you and your students in this new model of learning.

Sincerely,

Jeff Brazee
Technology Director